In order to solve the freezing and black screen issues please follow these steps; Please do not miss any of the steps, repeat if necessary
Do a software update
Please follow these steps:
From the main menu
1-Network
2- D-Net
3- Press Red button to start updating be patient, do not stop the downloading …once down it will reboot.
4- go to main page
5- Settings
6- Factory Reset 0000 is the password
7- follow steps to reset ALL.
8- once done exist to main menu.
Now click on LIVE CHANNELS and the Receiver has been fully updated.
Thank you